Successful Exit • B2B SaaS Platform

CarrtellFrom Last-Mile Ops toShipping Management SaaS

S

Situation

Covid‑era e-commerce demand surged while last‑mile capacity was fragmented across 50+ carriers; costs rose and visibility dropped significantly.

T

Task

Validate a multi‑carrier aggregation platform and ship an MVP that cuts per‑shipment cost and order processing time.

A

Actions

40+ discovery calls; CSV/Excel bulk upload; 15+ carrier API; real‑time tracking; analytics; pricing comparison; instrumentation (funnels/cohorts).

R

Results

• Processing time ↓ 30min → 6min per 100 orders
• Cost per shipment ↓ 18% across top 10 shippers
• 5K users across Turkey & UAE; successful exit
2020 - 2024
Founder & Product Manager
B2B SaaS Platform
$2M+
Revenue
$500K
Raised
5K+
Users
Exit

Product Journey

From identifying market gaps to successful acquisition - a complete product lifecycle story.

Problem

Discovery

Covid logistics constraints. Fragmented last-mile capacity.

MVP

Launch

Excel bulk-upload, carrier integration, live dashboards.

Growth

Scale

$2M+ revenue, enterprise adoption, capital raised.

Exit

Acquisition

Successful acquisition with 100% customer continuity.

Context & Challenge

Market Problem

Turkey's logistics during Covid: retail demand spiked 300% while last-mile capacity was fragmented across 50+ carriers. Businesses struggled with multi-carrier management, pricing transparency, and shipment visibility.

Business Opportunity

$2B+ logistics market with 40% annual growth. SMEs paying 20-30% premium due to lack of carrier negotiation power and operational inefficiencies. Clear opportunity for aggregation platform.

My Leadership Role

Founded Carrtell as Product Manager. Owned end-to-end strategy: market research, product discovery, MVP definition, roadmap execution, team leadership, and stakeholder management from 0-to-exit.

Product Features

Core features that solved critical logistics pain points for businesses

Bulk Order Management

Excel upload for processing thousands of orders simultaneously

Multi-Carrier Integration

Connect with 15+ shipping providers through unified API

Real-time Tracking

Live shipment visibility and automated status updates

Analytics Dashboard

Performance metrics, cost analysis, and delivery insights

Product Interface

Clean, intuitive design focused on operational efficiency

CSV bulk upload — reduces batch entry time

Plug‑and‑play integrations — automates order entry

Carrier comparison — rate, SLA, pickup times

DELIVERED

Delivery timeline — real‑time tracking

Approach & Process

Research & Validation

  • 40+ discovery conversations with retailers and 3PLs
  • Identified 3 core pains: bulk orders, carrier comparison, visibility

MVP & Execution

  • Excel bulk-upload with carrier integration
  • Real-time tracking dashboard and analytics

Product Strategy

  • Market Research
  • Competitive Analysis
  • Roadmap Planning
  • OKR Setting

User Research

  • User Interviews
  • Journey Mapping
  • Usability Testing
  • Persona Development

Data & Analytics

  • KPI Tracking
  • A/B Testing
  • Cohort Analysis
  • Funnel Optimization

Leadership

  • Cross-functional Teams
  • Stakeholder Management
  • Crisis Management
  • Fundraising

Exit Outcomes

$2M+
Revenue Generated
$500K
Capital Raised
5K+
Platform Users
95%
Customer Continuity
99%
Platform Uptime
2
Markets Expanded

Key Takeaways

User research drives product-market fit

MVP focus accelerates time-to-value

Data-driven decisions scale growth

Strong execution enables successful exits

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